Frequently Asked Questions
We try our best to schedule you with a dentist you are familiar with if you prefer. As we have a relatively small team, it is easy for you to get to know us quickly . However, in a few cases you may be seen by a different dentist, for example if you have an emergency appointment.
We accept HBF, HCF, HIF, AHM, Medibank, Bupa and NIB health funds.
Dental practice accreditation is a self-initiated process that, once completed, represents a level of safety and quality that exceeds expectations. It is an independent and voluntary recognition of private dental practices for their commitment towards best practice, high performing systems and processes, infection control and continuous improvement.
This program is a collaboration between ADA (Australian Dental Association) and QIP (Quality Innovation Performance) to guarantee patients and clients that they are choosing a practice that adheres to extremely high standards. It is a requirement to comply with the National Safety and Quality Health Service (NSQHS) standards one to six. The primary aim of the standards is to protect the public from harm and improve the quality of care in Australian health organisations.
ADHPL has done this accreditation process two times, and both times we have achieved full compliance with all standards. We have also voluntarily called an independent auditor to critically examine our practice and standards, and we met all the required standards in our very first attempt.
For more information, visit the ADA website: http://adawa.com.au/your-dental-health/practice-accreditation/
A thorough oral examination is a crucial component of preventive dental care. This process includes a detailed evaluation of your mouth, encompassing your teeth, gums, and other oral tissues. The dentist will assess various elements such as your bite, occlusion, existing restorations, and any signs of disease. Additionally, this examination provides an opportunity for a dialogue between you and your dentist regarding your oral health status and any possible issues that may arise.
This examination goes beyond a routine cleaning. It is particularly relevant for new patients or those who have not had a dental checkup in an extended period. During your first visit, X-rays will be taken to help identify any potential problems or deficiencies. Our welcoming team will also create a digital 3D impression of your teeth using our state-of-the-art intraoral scanners.
Digital X-rays are used to uncover a range of dental conditions, such as tooth decay, bone loss, oral injuries and disease, that may not be identified within an oral examination. X-rays are done for new patients, if there is a development or deterioration in a patients oral health, or if a patient has not had a dental checkup for a long period of time.
Our friendly dental team will clarify the specific radiation levels associated with the type of X-ray being performed.